Data Policy
Data Policy
Last updated 2024-10-06
1. Introduction
The Way Technologies AB ("we", "us", "our") is committed to protecting the privacy and security of your personal data. This Data Policy outlines how we collect, use, share, and protect information in compliance with the General Data Protection Regulation (GDPR). It applies to users ("you", "your") of our chat application Mediatr ("the Service").
2. Data controller
3. Types of data we collect
We collect the following types of personal data:
3.1 User data
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Personal Identification Information: Name, email address
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Communication Data: Messages, and other content shared in chat.
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Metadata: Time of message sent, group membership
3.2 Usage data
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Information about how you use the Service, including chat activity, and feature usage.
4. How we use your data
We use your data to:
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Provide and improve our services.
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Enable communication through group chat and individual chat.
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Retain chat history: We retain your messages and content indefinitely to provide you with access to your full chat history unless you choose to delete them.
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Power the AI-bot for task management and other assistance.
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Ensure security and prevent misuse of our services.
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Comply with legal obligations.
4.1 Legal data for processing
We process personal data based on the following legal grounds:
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Consent: When you sign up and provide us with your information, you give your consent to process your data for service purposes.
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Contractual Necessity: Processing is necessary for the performance of the contract between you and us (e.g., providing chat services).
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Legal Obligations: We are legally required to process certain data (e.g., tax reporting, compliance with court orders).
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Legitimate Interests: We may process data for our legitimate interests, such as improving our services and ensuring security.
5. Data sharing
We do not sell your personal data. We only share your data with:
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Service Providers: Third parties that help us provide the Service (e.g., cloud hosting, AI processing). These providers are bound by data processing agreements and are GDPR-compliant.
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Legal Authorities: We may share your data if required to comply with applicable law, legal process, or government request.
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Business Transfers: If we are involved in a merger, acquisition, or asset sale, your data may be transferred to a third party as part of that transaction.
6. Data retention
We retain your personal data only for as long as necessary for the purposes outlined in this policy or as required by law. After that, we will delete or anonymize your data.
6.1 Chat data
Messages and content shared in chats are stored indefinitely unless you delete them manually.
7. Your rights
As a user under GDPR, you have the following rights:
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Access: You can request access to the personal data we hold about you.
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Rectification: You can request corrections to any inaccurate or incomplete data.
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Erasure (Right to be Forgotten): You can request the deletion of your personal data.
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Restriction: You can request to limit how we process your data.
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Portability: You can request to receive your data in a commonly used format.
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Objection: You can object to the processing of your data for certain purposes (e.g., marketing).
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Withdraw Consent: You can withdraw consent at any time, where processing is based on consent.
To exercise these rights, please contact us at contact@the-way.se
8. Data security
We implement a range of technical and organizational measures to protect your data, including access controls, and secure data storage. However, no system is completely secure, and we cannot guarantee the security of your data.
9. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure it is protected by adequate safeguards in compliance with GDPR (e.g., EU Standard Contractual Clauses).
10. Cookies
We use cookies to collect information about how you use our Service and to improve your experience. You can manage your cookie preferences through your browser settings.
11. Changes to this Data policy
We may update this Data Policy from time to time. We will notify you of any significant changes by posting the new policy on our app and updating the “Last Updated” date. Your continued use of the Service after any updates constitutes your acceptance of the revised policy.
11. Changes to this Data policy
If you have any questions about this Data Policy or our data practices, please contact us at: